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Evidence Guide: ICTSAS308 - Run standard diagnostic tests

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTSAS308 - Run standard diagnostic tests

What evidence can you provide to prove your understanding of each of the following citeria?

Identify common symptoms and preventative maintenance techniques for ICT software and hardware

  1. Plan troubleshooting processes for ICT software and hardware to guide the resolution of common ICT problems based on requirements for ICT testing and maintenance
  2. Determine and document common symptoms of ICT problems for ICT software and hardware to increase troubleshooting process efficiency and focus
  3. Identify and select testing and preventative maintenance techniques taking into consideration the common symptoms of ICT problems to complete planning troubleshooting processes
Plan troubleshooting processes for ICT software and hardware to guide the resolution of common ICT problems based on requirements for ICT testing and maintenance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and document common symptoms of ICT problems for ICT software and hardware to increase troubleshooting process efficiency and focus

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and select testing and preventative maintenance techniques taking into consideration the common symptoms of ICT problems to complete planning troubleshooting processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate system diagnostics

  1. Run the system diagnostic program according to specifications to identify required modifications in line with requirements for ICT testing and maintenance
  2. Modify the system configuration as indicated by the diagnostic program to address symptoms
  3. Carry out preventative maintenance techniques to address common symptoms of ICT problems
Run the system diagnostic program according to specifications to identify required modifications in line with requirements for ICT testing and maintenance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify the system configuration as indicated by the diagnostic program to address symptoms

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out preventative maintenance techniques to address common symptoms of ICT problems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and remove system viruses

  1. Scan system to check and maintain virus protection
  2. Report identified viruses and proposed actions to superior to gain approval
  3. Implement approved actions to remove detected virus infections using software tools and procedures and by restoring backups
  4. Document virus symptoms and removal information to keep a record of actions for future application
Scan system to check and maintain virus protection

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report identified viruses and proposed actions to superior to gain approval

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement approved actions to remove detected virus infections using software tools and procedures and by restoring backups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document virus symptoms and removal information to keep a record of actions for future application

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge